Jewelry Care Guide

At Cybi, every piece is crafted with genuine, high-quality materials and inspected before it reaches your hands. With the right care, your jewelry will maintain its beauty and shine for years to come.

Our Commitment to Quality

Every Cybi piece is made with authentic, premium materials — genuine sterling silver, 18K gold-plated, and rhodium-plated semi-fine jewelry. Our pieces have been loved and worn by customers in Brazil and the United States, with over 95% satisfaction from our local clientele. We stand behind every piece we create.

Know Your Materials

  • Sterling Silver — Genuine silver that may naturally tarnish over time. Polish regularly with a soft cloth to restore its shine.
  • 18K Gold-Plated — High-quality 18K gold plating over premium base metals. With proper care, the plating maintains its warm, luxurious finish beautifully.
  • Rhodium-Plated — A premium bright finish plated over high-quality base metals, known for its durability and brilliant shine. With gentle care, it stays stunning for years.

Daily Care Tips

  • Put your jewelry on last — after perfume, lotion, and hairspray
  • Remove jewelry before swimming, showering, or exercising
  • Avoid contact with chemicals, cleaning products, and saltwater
  • Remove before sleeping to prevent bending or breaking delicate chains

Storage

  • Store each piece separately to avoid scratching
  • Keep in a cool, dry place away from sunlight and humidity
  • Use the Cybi pouch or box provided with your order for best protection
  • For silver pieces, use an anti-tarnish pouch or cloth

Cleaning at Home

  • Use a soft, lint-free cloth to gently wipe after each wear
  • For deeper cleaning, use mild soap and warm water — rinse thoroughly and pat dry
  • Avoid ultrasonic cleaners, harsh chemicals, or abrasive materials
  • Never use toothpaste or baking soda on plated pieces

Understanding Your Skin & Jewelry

Every person's skin is unique. Factors like skin pH, uric acid levels, hormonal changes, medications, and sweat composition can affect how jewelry wears over time — particularly plated pieces. This is a natural interaction between your body chemistry and the metal, not a reflection of the quality of your piece. To get the most out of your jewelry:

  • Avoid wearing pieces during workouts or in humid conditions
  • Remove before washing hands or applying products
  • Wipe gently with a soft dry cloth after each wear

Jewelry Is a Work of Art

Fine jewelry is delicate by nature — and that's part of its beauty. Thin chains, intricate settings, and precious stones require gentle handling. Treated with care and intention, your Cybi piece can last a lifetime and become a treasured heirloom. 💎

Need Help?

We're always here for you. Contact us at support@cybi.com for personalized care advice or help finding a trusted jeweler near you for repairs.

Have more questions? Visit our Frequently Asked Questions page for answers about orders, shipping, exchanges, and more.